Report a Bug
We appreciate your help in making Hashtag World Company’s products and services more reliable and user-friendly. If you’ve discovered a bug or an unexpected behavior, please let us know so we can address it promptly. This page outlines the process for reporting an issue, the type of information we need, and what you can expect once you’ve submitted a bug report.
Before You Report
-
Check Known Issues
Review our Service Status page or Community Forum to see if the bug has already been reported and is currently being resolved.
-
Verify Updates
Ensure that you’re using the latest version of our software or services. Often, updating to the newest release resolves known issues.
How to Submit a Bug Report
Online Form
Bug Submission Portal: Fill out our Bug Report Form with relevant details. This is the most direct way to ensure the right teams receive your report.
Screenshot & Logs: Upload images, logs, or screen recordings to illustrate the issue clearly.
Email Support
Subject Line: Include “[Bug Report]” along with a brief description (e.g., [Bug Report]: AI Agent Crashes During Initialization).
Supporting Files: Attach logs, screenshots, or error messages to the email.
Email Address: info@hashtagworldcompany.com
Community Forum
Forum Category: Post under “Technical Support” or “Bug Reports.”
Search First: If a similar thread exists, add your findings there. This consolidation helps us track recurring issues more efficiently.