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Service Status

Welcome to Hashtag World Company’s Service Status page. Here, we provide up-to-the-minute information about the availability and performance of our core products and infrastructure. If you experience any service disruptions or need to confirm whether our systems are fully operational, this page is your go-to resource for real-time updates and maintenance schedules.

Current Operational Status

Live Service Dashboard

  • Hashtag AI Network
    Displays the current status—Operational, Degraded Performance, Partial Outage, or Major Outage—along with recent response times and error rates.

  • Hashtag Exchange & Token Services
    Indicates trading availability, token minting status, and transaction throughput on our blockchain layer.

  • Hashtag OS & ModelHub
    Reflects performance metrics for agent orchestration, API response times, and the availability of AI model repositories.

Key Metrics

  • Uptime
    Real-time indicator showing the percentage of uptime for each service.

  • Response Times
    A graph illustrating average response time or latency, updated every few minutes.

  • Error Rates
    Displays the rate of HTTP or transaction errors, helping you quickly identify potential issues.

Scheduled Maintenance

Upcoming Maintenance Windows

  • Date & Time
    Clearly specify the day, time (including time zone), and anticipated duration of the maintenance.

  • Affected Services
    List any services or APIs that will be temporarily unavailable or running with limited functionality.

  • Purpose & Scope
    Provide a brief description of why the maintenance is needed—e.g., security updates, infrastructure optimizations, or feature rollouts.

Maintenance Archives

  • Historical Logs
    Offer a list of completed maintenance events with timestamps and a summary of tasks performed.

  • Impact Analysis
    Note any service interruptions, performance improvements, or bug fixes that resulted from previous maintenance efforts.

Incident History

Recent Incidents

  • Incident Description
    Outline the nature of any past incident—system outage, performance degradation, network issues, etc.

  • Timeframe
    Include start time, resolution time, and total downtime or performance impact period.

  • Resolution Steps
    Summarize the root cause analysis and actions taken to restore service or prevent future recurrences.

Incident Resolution & Follow-Up

  • Post-Incident Reports (PIR)
    Offer a detailed summary of what went wrong, why, and how similar incidents can be avoided.

  • Preventive Measures
    Indicate if new procedures, software patches, or configurations have been implemented to mitigate recurring risks.

Notifications & Alerts

Real-Time Alerts

  • Email/SMS Subscription
    Allow users to subscribe to updates via email or SMS, ensuring they receive real-time alerts whenever a critical service experiences downtime or high latency.

  • Webhooks & Integrations
    Provide API endpoints or webhook functionalities so that enterprise clients can integrate service status updates into their internal monitoring systems.

Notification Categories

  • Critical Alerts
    Major outages or widespread service failures that affect core functionality.

  • Performance Degradation
    Elevated error rates or response times that may intermittently affect users.

  • Scheduled Maintenance
    Pre-announced disruptions or partial slowdowns due to system updates.

Committed to Transparency and Reliability

At Hashtag World Company, we understand how essential uptime and performance are to your operations. By sharing real-time status data, incident reports, and proactive maintenance schedules, we aim to keep you fully informed and confident in our services. If you have any feedback or suggestions on how we can enhance our Service Status reporting, please let us know—we’re always looking to improve.

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